Refund & Return Policy

30-Day Return Guarantee We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Conditions To be eligible for a return, your item must be unused, in the same condition that you received it, with original tags and in its original packaging. You will also need your order number or proof of purchase.

How to Request a Return To initiate a return, please contact customer support at adairgail@outlook.com. If your return request is approved, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damaged or Incorrect Items Please inspect your order upon reception and contact us immediately at adairgail@outlook.com if the item is defective, damaged, or if you receive the wrong item so that we can evaluate and resolve the issue promptly.

Refund Processing Once we receive and inspect your returned item, we will notify you of the status. Approved refunds will be automatically credited to your original payment method within 5–10 business days.